FAQs

Our shipping time depends on the carrier of your choice. You can choose between express and regular shipping.

We have different variety of jewellery. We have collections containing gold, precious stones, and metals, and we also have collections made of high-quality synthetic stones and silver. The price varies depending on the materials of the item.

Our package contains cleaning instructions appropriate for the type of jewellery you bought. Though our pieces of jewellery are made to last, regular cleaning is needed to remove the dirt, sweat, and other particles that tend to stick on the material. Please see embedded instructions on our packaging label.

If you receive a promotional email containing voucher codes, please secure the 6-digit key. Kindly enter the key as you check out. The discount will appear on the last confirmation page before you make the payment.

For orders more than 500 dollars, we allow 6-month instalment payment. Just make sure to change the option from one-time payment to instalment payment before you confirm the order.

Yes, we do. The condition is the item must be returned to us with the return slip together with the item code you wish to get instead.